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Flow System 

Virtual Cohorts - 2023
We are looking to support Flow System public cohorts in 2023 with the launch of the Flow System playbook. 

Welcome to Flow System

If you feel like your Agile and Digital Transformation efforts have been spinning their wheels in your organisation, the Flow System is here to recalibrate your perspective and unlock meaningful change.

The Flow System Foundations will give you a broad knowledge and understanding of the considerations for achieving Flow in fast-changing organisations and complex landscapes.


The Foundations course is designed for business and IT leaders and practitioners looking for a new perspective. After Foundations, you will be able to re-energise any change journey. You can then deepen your learning with the upcoming Advanced Courses or work with the support of Senseis.

The Flow System is not a new method to do Agile better. Instead, it is a fresh perspective of a holistic FLOW based approach to aligning and delivering Customer 1st value in modern organisations. 


Aligning your organisation, leadership and teams to work in harmony and continually add value to your customers is what the Flow System thrives to enable. Companies that achieve Flow tend to sustain success for long. 

Education not just Certification

This is no ordinary online learning experience. This is an investment in your learning and your future.


Some quotes from early practitioners and professionals taking the course: 

There simply is nothing else like this training out there. This is like a mini MBA!

I consider it to be the best course I have taken so far in my professional career.

This is the next big thing. The Flow System is as significant a step as the Agile manifesto was 20 years ago.

What is the Flow System?


The Flow SystemTM provides a re-imagined system for organizations to understand complexity, embrace teamwork, and autonomous team-based leadership structures. Not a framework, a system of learning and understanding.

The Flow SystemTM is a holistic FLOW based approach to delivering Customer 1st Value. It is built on a foundation of The Toyota Production System, also known as TPS and Lean, plus a new triple helix structure known as the DNA of OrganizationsTM.

The Flow SystemTM provides an understanding of different methods, patterns, practices, and techniques that enable organizations or institutions to achieve their desired outcomes.

Description of the Course

The Flow System Foundations Course (FS-1) provides a brief overview of The Flow System (TFS) including the components that make up TFS, the background in the development of TFS, and a definition of TFS.

This course will highlight the core principles of TFS and will briefly introduce participants to the concepts that make up The Triple Helix of Flow along with a brief introduction to various tools and techniques available to participants for each of the three helixes.

The virtual sessions will focus on putting the concepts into exercises so the participants will get a first hand experience at adopting in practice. The mentoring calls deepen the exploration and reflection into daily practice to reinforce the application of the learnings. 

Flow Thinking

In Flow Thinking we explore the concepts of Flow and Constructal Law. We look at Frameworks, the evolution of Lean, Value and the key concepts behind The Flow System. This module also covers the Toyota Production System and The Toyota Way, Customer 1st Principles and The Flow System Attributes.

Complexity Thinking

In Complexity Thinking we start with Systems Thinking and introduce you to Complexity Thinking, Deductive, Inductive and Abductive Reasoning before delving deeper into Empiricism and PDCA/PDSA. We look at Deming's System of Profound Knowledge as we journey into VUCA and onwards to Wicked Problems and Disruptive Innovation.

Your complexity journey is only just getting going as we learn about Cynefin and Complex Adaptive Systems, and we hear from Dave Snowden himself, the creator of Cynefin and a leading scholar of complexity theory.

As you start to make sense of Complexity we introduce Sensemaking and Weak Signal Detection (WSD), Anecdote Circles, Story Telling and Narratives along with Network Analysis. As you become proficient in these topics we continue our learning path with Empirical Process Control, Constraint Management, The Theory of Constraints, Prototypes, The OODA Loop and Scrum The Toyota Way.

Distributed Leadership

In Distributed Leadership you'll examine and learn about Psychological Safety (Dr Amy Edmondson) which transitions to Active Listening and Leader's Intent. You'll study Shared Mental Models and Team Mental Models before mastering the basics of Wardley Mapping, a key strategic planning tool.

Decision Making, Bias Towards Action and Collaboration together with Coaching and Mentoring skills come next. Following these important topics we will gain some of the most powerful skills when we examine Complex Facilitation and techniques such as The Future Backwards. We also look at Liberating Structures.

Our final section in this module examines Organizational Design as we look at why it matters and examine some techniques that can be applied in Lean and Agile contexts. We look at Value Streams and how they can be used to optimize the Flow of Value and some of the techniques to solving organizational bottlenecks and constraints.

Team Science

In Team Science you will really understand why Team Training is critical and why teams don't just become teams all by themselves. After the basics of Team Science you will learn about Human Centered Design, how to Design a Team, Identify Goals and gain Situational Awareness and grasp the importance of Developing Cognitions while understanding Influencing Conditions.

We then study Team Learning and Team Effectiveness and learn the formulas for calculating team effectiveness. Finally you'll learn the value and power of Red Teaming before we conclude with Multiteam Systems which are at the heart of all scaling approaches in Lean and Agile organizations and beyond. You'll also learn the team effectiveness formula for multiteam systems.

Learning outcomes

After completing the course, participants will gain a brand new perspective in improving Flow in their work system.

You will gain an understanding of:

  • The purpose and principles of a Flow System,

  • The concept of Customer 1st and creating alignment to value generation,

  • How Flow serves the Customer 1st value generation as well as more effective ways-of-working,

  • How to deploy the Triple Helix of Flow in an organisation, and interconnect Complexity Thinking, Distributed Leadership and Team Science,

  • How to organise the multi-team-system in support of the Flow,

  • How to establish the different components of successful teams (team effectiveness & teamwork),

  • Recognising and using the different methods, techniques, and tools under each helix of the Triple Helix of Flow.


The course coverage is extensive, and we believe in applying Flow to the training too. Consequently, this course is offered as a learning journey over 3 or 6 months.

The course can be packaged in the following ways:

  • (Recommended) - Full cohort + online learning & exam/accreditation

  • Full cohort + online learning & exam + additional coaching (number of hours/days TBD)

  • Cohort participation only (no online self-paced learning access / no exam/accreditation)


Cohort-based learning


We are looking to kick-off public cohorts in 2022.

We can run corporate cohorts in the meantime.

For a three-month cohort, the schedule would be as follows.

Six half-day training sessions, one per fortnight - Covering the main themes of the Flow System:

  • Week 1 - Cohort kick-off - Introduction to the Flow System - The Why of Flow?

  • Week 3 - Lean and Flow Thinking

  • Week 5 - Complexity Thinking

  • Week 7 - Distributed Leadership

  • Week 9 - Team Science

  • Week 11 - Integrating it all / Wrap-up

Five 1hr group mentoring call every other week to discuss challenges in practical application and learn from other cohort members (Weeks 2, 4, 6, 8, 10)

30 min individual sessions for a checkpoint and to discuss your specific challenges

Dedicated Slack channel for the cohort

Six-month cohorts are possible, allowing for additional mastermind sessions and a lighter learning loads to progress the online curriculum. 

The online curriculum


  • Online self-learning curriculum that you will progress in parallel to the virtual sessions. Please account 4 to 5Hrs effort per week on a 3-month cohort.

  • Online accreditation examination for Flow System Foundations - Accreditation is achieved after completing the final assessment with a pass mark of over 80%. The assessment consists in 80 Multi-Choice-Questions to be answered in 60 min. Two attempts of the evaluation are included.

  • Note: You need to take this option to pass the accreditation and progress to the advanced course. You can opt-out of those if you do not have the time for self-learning and/or do not want to take the accreditation.

Additional optional packaged coaching/advisory

  • Additional One-to-one coaching and advisory to provide extra support in practice and context

  • Standard coaching consists of an additional 2 x 1Hr one-to-one sessions to the curriculum to deep dive into your specific situation and helps you apply the Flow System in practice.

  • Coaching & Advisory Plus packages an additional 1 x day of direct support to be redeemed in half-day increments minimum. You may use this package to benefit from observation/feedback in practice or co-create a change strategy or team session.

Corporate packages: We offer the Flow System as inhouse business cohorts. 

Please enquire » for details, pricing and special optional packages to accommodate your needs. 

We will open public cohorts in 2022. 



Philippe Guenet 


Philippe Guenet: Philippe has over 25 years of experience in digital Change and professional services and has worked with corporate, banks and start-ups.


Philippe created Henko 4 years ago to help clients approach Change and digital leadership in new and effective ways. Those ways have been included in the Flow System, of which Philippe is a trainer. Philippe is also ORSC Certified, ICF ACC.


Philippe works closely with Nigel Thurlow and John Turner, co-founders of the Flow System, to offer such assisted learning cohorts. Philippe is also a practitioner. Please enquire for in-house learning cohorts and/or custom Advisory / Coaching / Sensei packages.

For more information about Henko, please see:

Nigel Thurlow and/or John Turner will join one of the mentoring calls. 

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