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CASE STUDIES

Making change work.
In practice.

Client stories across strategy, flow, excellence and leadership.

Explore how we work with leaders and teams to address business challenges, put change into practice and build the capability to sustain progress.

The clients we worked with.

Our experience spans Services and Technology businesses, from growing organisations to global enterprises.

Explore the case studies:

Read about the stories of the challenges, the work, and what changed.

Developing continuous improvement and automation in financial services operations

CA$700bn pension fund · Middle and back-office operations
Embedding Kaizen, Flow, and leadership of excellence in a highly pressured, critical environment

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Organising for flow using value streams during a major organisational merger

Large investment bank · Finance and accounting technology
Integrating teams, leadership, and value streams at scale

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Coaching a CIO / CTO to lead change and make impact with the board

Helping the promoted CIO / CTO step up to his board role and be a change leader as the organisation is shifting from a centralised to a distributed model

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Co-evolving agile and engineering in retail banking

Large UK retail bank · Engineering and Agile transformation
Co-evolving ways of working, engineering capability, and leadership during in-sourcing

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Aligning product and engineering around a cloud-first strategy

Tech startup in data discovery and compliance
Balancing incumbent revenue with a Cloud-native product transition

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Bringing a fragmented technology services team together

Large Business Insurance Underwriter
Global commercial insurance shared Technology services

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Organising for flow to accelerate the digital business in retail and QSR

Leading Quick Service Restaurant Brand · UK
Digital acceleration through value streams and flow

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Moving beyond mechanical agile to quality and flow at scale

Large investment bank with established SAFe practices.
Technology delivery and engineering excellence.
Rebalancing delivery, quality, and continuous improvement in a scaled environment

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Reframing strategy for the digital era

Public and private deployments · Strategy design and deployment
Using Wardley Mapping to connect context, capability, and execution

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Aligning leadership and strategy in a growing startup

Strategy offsite · Product focus, investment trade-offs, and coherent execution

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Preparing talent for digital ways of working

Talent development in a placement startup.
Developing digital thinking, teamwork, and delivery readiness

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Philippe Guenet - MD of Henko

What could change for good in your business?

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