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Specialist leadership change support

When leadership development needs depth and direction. We provide specialist coaching for leaders working on flow, operational excellence, and strategy — combining proven playbooks with real-world sparring to support change as it happens.

Service type:

Leadership & Team Coaching

Audience(s):

Leadership Development, Large and Mid-Size Organisations, Startups

System for Continuous Change:

Meaningful Coaching, ChangeHub


The challenge


Leadership development often oscillates between two extremes.


On one side, generic coaching that focuses on personal effectiveness but remains detached from the real challenges of running change, improving flow, or leading excellence. On the other, change programmes that place heavy expectations on leaders without giving them the reflective space and specialist support to evolve their leadership practice.


In Services and Tech organisations, leaders are increasingly asked to:


  • Lead operational excellence without reverting to control

  • Drive flow and delivery while reducing overload

  • Hold strategy while conditions keep shifting

  • Lead change across teams they do not directly manage


Many leaders are capable, committed, and experienced — but lack a trusted, specialist thinking partner to help them work through these challenges deliberately.


Leadership becomes reactive. Learning stays implicit. Progress depends too much on individual resilience rather than intentional development.



Our point of view


Leadership capability develops through practice, reflection, and specialist challenge.


Some leadership topics are broad and systemic — which is where Systemic Leadership Coaching plays its role. Others are highly specific: leading LeanTech excellence, holding flow, deploying strategy, or steering complex change.


In those cases, leaders benefit from coaching that:


  • Is grounded in clear playbooks and proven practices

  • Stays tightly connected to what they are actually trying to change

  • Evolves over time through reflection and iteration

  • Balances support with challenge


Specialist leadership coaching is not about giving answers.

It is about helping leaders see their reality differently, sharpen their judgement, and act more intentionally in complex situations.



What we design and improve



We offer specialist leadership coaching anchored in three core practice areas:


  • LeanTech & Operational Excellence leadership

  • Flow leadership and delivery effectiveness

  • Strategic leadership and strategy deployment


(This service complements — but does not replace — Systemic Leadership Coaching, which focuses more broadly on system dynamics and leadership stance.)


We deliver this service in two main formats.



1. Focused leadership coaching programmes


This format is used when leaders have a clear development focus they want to work on.


  • A structured programme of 8 sessions

    (intro session / 6 coaching sessions / wrap-up session)

  • Coaching focuses on one leadership practice area

  • We take time to understand the organisational context, including conversations with relevant stakeholders where appropriate

  • Sessions provide continuity and depth on the chosen topic


These programmes are often run as recurring cycles, with checkpoints every six sessions, and can be organised on a retainer basis.



2. Leadership "sparring partner" for change


This format is designed for leaders actively leading change and needing a close, trusted sparring partner.


  • Monthly in-person or virtual sessions

  • Regular gemba connection in the area of change the leader is working on

  • Development of a kata with the leader:


    • Reflection on the past month

    • Questions, tensions, and difficulties encountered

    • Reframing of the situation

    • Intentional refocus for the coming month


  • Fortnightly check-ins to maintain momentum and focus



This approach works particularly well for:


  • Leaders in charge of transformation or improvement

  • Executives navigating complex trade-offs

  • Change leaders who lack a safe space to think out loud

  • Tech leaders (please see our specialist programmes for CTOs/CIOs/Change leaders)


The cadence keeps change intentional, grounded, and continuously evolving.



The business outcomes


  • Leaders develop practical mastery, not abstract insight

  • Clearer judgement and better-quality decisions

  • Stronger leadership presence during change

  • Improved alignment between leadership intent and team behaviour

  • Change initiatives held more deliberately over time


Leadership development translates directly into organisational impact.



How to start


We begin by clarifying:


  • The leadership practice area to focus on

  • The nature of the change or challenge the leader is facing

  • Whether a focused coaching programme or a sparring partnership is the right fit


Sessions are organised through our coaching platform, allowing flexible booking, confidentiality, and continuity. Programmes typically run in six-month cycles, with options to extend as leadership scope and complexity evolve.


Some leaders engage for a defined development objective. Others retain this service as an ongoing leadership support mechanism during periods of sustained change.

Case studies

Developing continuous improvement and automation in financial services operations

CA$700bn pension fund · Middle and back-office operations
Embedding Kaizen, Flow, and leadership of excellence in a highly pressured, critical environment

Organising for flow to accelerate the digital business in retail and QSR

Leading Quick Service Restaurant Brand · UK
Digital acceleration through value streams and flow

Organising for flow using value streams during a major organisational merger

Large investment bank · Finance and accounting technology
Integrating teams, leadership, and value streams at scale

Frameworks used in this service 

The LeanTech Manifesto
The LeanTech Manifesto

The LeanTech Manifesto brings the Lean concepts into digital and tech.

Five Dysfunctions of a Team
Five Dysfunctions of a Team

The Five Dysfunctions of a Team is an excellent resource that we use in our leadership training. 

ORSC (Organisation and System Relationship Coaching)
ORSC (Organisation and System Relationship Coaching)

We are certified for Systems Relationship Coaching (ORSC) with CRR Global. 

The Flow System
The Flow System

We are qualified with the Flow System and it is core to all our offerings.

Cynefin (Complexity and Sense-Making)
Cynefin (Complexity and Sense-Making)

We apply Complexity Thinking, complex facilitation and SenseMaker in our leadership development programmes and coaching programmes. 

Lumina Spark Assessment
Lumina Spark Assessment

Lumina assessment may be used to reinforce personal awareness and emotional intelligence as part of our leadership coaching programmes.

Team Topologies
Team Topologies

We use the concepts of Team Topologies to support collaborative workshops on team realignment and organisation design. 

Wardley Maps
Wardley Maps

We use Wardley Maps for identifying value chains in organisation redesign as well as for strategy elaboration. 

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